Children’s Theatre Company (CTC) is seeking qualified candidates for the position of School Engagement Coordinator.  This full-time benefits-eligible position requires someone who has demonstrated sales and customer service skills, as having proficiency in teaching and lesson planning and the ability to positively contribute to an anti-racist organization and assist in dismantling structural racism in theatre.  Applicants for this role should have exceptional attention to detail, communication and relationship building skills, and demonstrated time-management, and problem-solving skills.    

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees.  We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.  

ORGANIZATION DESCRIPTION
Led by Artistic Director Peter C. Brosius and Managing Director Kimberly Motes, Children's Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA
Minneapolis and the Twin Cities area has a thriving and vibrant arts scene.  The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres.  Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.  

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life.  It is home to several restaurants and chefs who are James Beard nominees or winners.  The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.  

DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing justice, equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members.  CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community.  We are also committed to providing a work environment that is free from discrimination.  CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY
The School Engagement Coordinator’s primary role is to process, promote, and maximize school matinee ticket sales.  This position expands and strengthens relationships and engagement with school groups and other partner organizations.  As a key member of the Education Department, this role creates educational materials related to CTC productions for student matinees and provides other support to the Education team, particularly for Theatre Arts Training summer camps.

ESSENTIAL FUNCTIONS

School Engagement
•    Market and promote student matinee program to existing and new school relationships
•    Take and process educational group reservations for all CTC Student Matinee performances, including phone and online reservations, ticket and bus subsidies, issuing contracts, seat confirmations, billing and payments, and all required follow-up to secure payment and attendance
•    Coordinate busing and ticket reservations for Opening Act, which allows all 2nd Graders in the Minneapolis School District to attend CTC free of charge
•    Checks in school groups at matinees, coordinates roster and special seating needs with Performance Supervisor and Bus Greeter
•    Coordinate with House Manager any special considerations such as sensory and ASL needs.
•    Coordinate and facilitate Educator Preview Nights, Season Kick Off Events, and in-school workshops
•    Work with director to create educational materials related to the shows including, Educator Guide, workshop curriculum, and Educator Preview Night packets
•    Acts as liaison to Marketing Department
•    Provide support to the Theatre Arts Training office (full-time support during summer)

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion
•    Encourage and empower everyone to speak out against racist workplace practices and policies
•    Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
•    Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

COMPENSATION
The starting pay range for this full-time position is an hourly rate between $21.15 and $23.07.  Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org.  Please include the name of the position(s) to which you are applying in the subject line of the email.

POSITION QUALIFICATIONS

Experience
•    Demonstrated sales and customer service skills
•    Demonstrated communication and relationship building abilities
•    Demonstrated proficiency in teaching and lesson planning, particularly in arts education
•    Demonstrated ability to work independently with strong attention to detail
•    Demonstrated ability to meet pre-determined goals
•    Strong organizational skills with the ability to complete work within given deadlines
•    Proficient with technology, particularly with electronic ticketing systems; Tessitura experience a plus

Knowledge, Skills and Abilities
•    Adaptability - Ability to adapt to rapid pace in a changing workplace
•    Analytical Skills - Ability to use thinking and reasoning to solve a problem
•    Creative - Ability to think in such a way as to produce a new concept or idea
•    Collaboration - Ability to work with others and be a positive team member contributing to a positive culture
•    Communication - Ability to clearly and concisely express ideas and ask questions effectively with others
•    Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems 
•    Customer Oriented – Ability to take care of the customers’ needs while following company procedures 
•    Decision Making - Ability to make critical decisions while following company procedures
•    Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized    
•    Judgment – The ability to formulate a sound decision using the available information 
•    Organized - Possessing the trait of being organized or following a systematic method of performing a task
•    Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous
•    Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
•    Project management skills – Ability to plan and manage workflows and personnel in a holistic and integrated fashion to ensure progress of projects, and awareness of responsibilities among staff
•    Time Management - Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
•    Team Building – Ability to convince a group of people to work toward a goal
•    Ticketing software knowledge – understanding of use and function of data driven ticketing software, such as Tessitura

Other Qualities
•    A commitment to ethical conduct in all respects of the work environment 
•    A commitment to creating a just, equitable and inclusive work environment 
•    A commitment to the protection of confidential information to which this position has access   
•    Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre 
•    A passion for the arts is a plus 

COVID-19 Vaccine
All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19. If a candidate is selected to fill this role, they will be required to provide proof of vaccination.  Reasonable accommodations will be provided for those with sincerely-held religious beliefs and practices or a qualifying medical condition which would prevent them from getting this vaccination, so long as it does not create an undue hardship for the company and/or does not pose a direct threat to the health or safety of others in the workplace or the employee seeking accommodation.