The Director of Artistic Operations is responsible for ensuring that the scheduling and production of all artistic engagement events (concerts, rehearsals, run-outs, contracted events, education, community engagement) run efficiently and in a fiscally sound manner. The Director of Artistic Operations administers the planning, contracting, management of guest artists and production elements, and serves as the principal liaison with artist agencies regarding contracting negotiations. The Director of Artistic Operations is a key member of the MSO Leadership Team and the principal liaison with MSO community and artistic partners. The Director of Artistic Operations has a critically important working relationship with the Music Director.
Scheduling • Work with the CEO, Music Director, and Personnel Manager to schedule the Orchestra in a manner that successfully achieves the Music Director’s artistic goals while maximizing services for financial benefit and upholding the requirements of the master agreement (CBA). This currently includes the following series/concert cycles: Masterworks, Classics Accents, Pops series; annual performances of Messiah, Leading from Every Chair corporate education/engagement seminars, Youth Side-by-Side concerts, Young Peoples Concerts, Contract performances with artistic partners, and all other engagements/collaborative concerts which may arise in a given season. • Coordinate bookings with all necessary facilities. • Work with the CEO and Music Director to manage the Symphony calendar. • Assist Music Director with the planning of repertoire and guest artists for each season. • Research and recommend talent for Symphony programming.
CBA / Guest Artist Contracts • Propose changes to agreements and strategies for achieving and implementing those changes. • Interpret, implement, and uphold terms of the CBA. • Negotiate guest artist and contract engagement terms. • Issue and review all guest artist, venue, and contract engagement agreements. • Advance and execute all logistical terms (travel/lodging/hospitality) of visiting artist’s agreement.
Administrative functions • Develop and monitor Artistic & Production budgets and manage line item expenses for all artistic activities. • Hire, train, manage, and evaluate performance of the Operations team members. • Serve as part of the senior management team • Assist the CEO in setting and implementing administrative and artistic policies. • Build and maintain a network of outside presenters, venues, partners, and producers.
Bachelor’s degree in Music or Fine Arts required, master’s preferred
Minimum of three years in orchestra operations
A strong sense of professionalism, good judgment, and leadership
A creative and resourceful problem-solver
Knowledge of classical music and experience in the classical music industry
Knowledge of Pops, Choral, and other varied musical genres; experience in “out of box” concert concepts.
Meticulous, highly organized, and task-driven
Able to meet multiple deadlines simultaneously
Excellent written and verbal communication and interpersonal skills
Ability to work well under pressure
Ability to work weekends and evenings regularly
Knowledge of musician and stagehand union policies and regulations
The Memphis Symphony Orchestra (MSO) exists to enrich the lives of our diverse community through exceptional music and dynamic programs. We do this through artistic excellence, education, and community engagement and are the largest employer of musicians in Memphis and the Mid-South. Founded in 1952, the MSO is a vibrant civic enterprise engaging more than 300,000 people throughout the Mid-South each year. The MSO has an annual budget of $3.8 million and performs at the acoustically splendid Cannon Center for the Performing Arts. Under the artistic leadership of Robert Moody, the Symphony employs 34 core musicians full-time, and additional 18 per-service contract musicians over 32 weeks. The Orchestra also encompasses a 12-person staff, the 120-member Memphis Symphony Chorus, and two volunteer patron groups: the Memphis Symphony League and The Circle. Memphis is a vibrant, growing city that has done as much for music as any other place in the world.