The Cleveland Orchestra is seeking an Assistant Director of Touring and Production to lead and manage all aspects of The Cleveland Orchestra’s touring activities, both domestically and internationally. Additionally, this position manages, in conjunction with the Director of Operations, Production Manager and Stage Manager, all technical requirements for The Cleveland Orchestra concerts. This position reports to the Director of Operations
Responsibilities include the following:
Plan all hotel arrangements for TCO tour party; research and/or visit potentially acceptable hotels, establish relationships with hotel contacts, negotiate contract terms with hotels and ensure compliance accordingly (including, but not limited to meeting deadlines for payment, providing room lists, arranging porterage, luggage storage, meeting spaces, etc. as needed). Ensure compliance with TCO’s trade agreement for all hotel arrangements
Plan all air and ground transportation for TCO tour party; research viable travel schedules ensuring compliance with TCO’s trade agreement; establish relationships with airlines, charter brokers, trains, bus/car companies, to determine time and cost effective routing; negotiate contracts with all travel vendors
Anticipate and ensure accommodations for special circumstances as required by schedule; including luggage trucking, unloading instruments at hotels, late check-outs, catered meals, etc.
Prepare and maintain itineraries for orchestra, conductor, soloist(s), donors (as applicable), and chorus (as applicable); anticipate schedule conflicts and manage solutions in such cases
Work with Orchestra Travel Committee and Director of Operations to develop optimal tour arrangements, balancing musician comfort with budgetary responsibility
Manage travel arrangements for the Music Director, and serve as his/(her) point of contact regarding all travel matters.
Manage travel arrangements for administrative staff; assign and communicate travel responsibilities to staff; lead all tour staff meetings
Escort the orchestra on all tours, often traveling ahead of the group to advance accommodations in the next city.
Create and manage the official tour carnet
Oversee preparation of musician tour instrument forms; ensure compliance with USFWS and CITES endangered species regulations
Serve as primary liaison with cargo and trucking agents to manage cargo and crew schedules
Manage the tour module and Task List using ArtsVision software program
Plan, maintain, and report budgets for tours and run outs
Review, approve, and implement technical requirements for all TCO concerts, both in and outside Severance Hall
Engage and manage production vendors, including but not limited to audio, video, lighting, backline, and other stage equipment rentals, and manage working relationships accordingly
Manage weekly IATSE stagehand schedule to support TCO and non-TCO activities at Severance Hall and off-site
Manage IATSE stagehand payroll and prepare for approval by Director of Operations
Serve as primary liaison with Severance Hall Concerts & Events staff to ensure seamless coordination in planning and scheduling of TCO activities with all other Severance Hall activities
Plan, maintain, and report production/operations budgets as assigned
Participate in rehearsal and concert duty coverage as assigned
The successful candidate will meet the following qualifications:
Bachelor’s Degree required; MBA preferred.
5+ years of experience working for an orchestra with touring experience;
Strong leadership and managerial skills are required
Superior planning and organizational skills along with a high attention to detail is essential
Ability to handle emergencies, prioritize projects and meet deadlines
Excellent communication skills with the ability to collaborate in a team environment across the institution to achieve overall goals
Demonstrated independent, mature judgment
Ability to consistently maintain a professional image and demeanor, especially in stressful situations
Demonstrated budget management and long-range planning skills
Proficient with Microsoft Office and able to learn and use various database and planning software
Must be able to travel locally, nationally, and internationally
Ability to work a flexible schedule that includes evenings, weekends, and some holidays
We offer a competitive salary, generous medical and dental plan benefits, 403(b) plan with employer match, complimentary concert tickets, and the opportunity to work with a world-renowned Orchestra.
About The Cleveland Orchestra
The Cleveland Orchestra has been for decades a point of pride in its hometown. It is universally admired for its world-class credentials, its gifted musicians, and its acoustically perfect and visually stunning concert hall. The orchestra welcomes people of all ages, all walks of life, and invites them to experience something that is unique in the world.