Job Description: EdTA seeks a detail-oriented individual to support the administration of the registration process for the International Thespian Festival, and other event support tasks. Hours for this temporary position are Monday-Friday 8:30am – 5:00pm, and the engagement will last 3 to 4 months.
Support the processing of more than 4,000 event registrations.
Confirm that all documents related to more than 4,000 program registrants are complete and accurate.
Manage aspects of the event registration helpdesk, fielding calls and questions, to ensure that each registrant is properly registered and prepared to attend the event.
Assist with preparation of registration packets and other event materials.
Problem Solving Skills: Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations.
Customer Service Skills: Puts the customer first at all times. Works to resolve customer issues in a friendly, thoughtful, timely manner.
Communications Skills: Ability to express ideas and thoughts verbally; write effective and clear communications; exhibit good listening and comprehension skills; keep others adequately informed; select and use appropriate communication methods.
Attention to detail and accuracy in all work.
Proficiency with Microsoft Office Suite.
Internal Number: 2020-101
About Educational Theatre Association
The Educational Theatre Association is an international nonprofit association with more than 139,000 active members. EdTA’s mission is shaping lives through theatre education: honoring student achievement in theatre; supporting teachers by providing professional development, resources, and recognition; and influencing public opinion that theatre education is essential and builds life skills. EdTA is the home of the International Thespian Society, an honorary organization established at nearly 5,000 schools, that has inducted more than 2.4 million theatre students since its founding in 1929. EdTA also produces the International Thespian Festival and publishes Dramatics magazine in print and online for high school theatre students, and Teaching Theatre, a journal for theatre education professionals. The Educational Theatre Foundation is the philanthropic arm of EdTA.