The Director of Volunteer Services organizes and implements a complete volunteer service program including recruitment, training, and coordination. The position serves as the primary contact for volunteers, which includes support groups and interns. The Director will work to enable the organization’s growing volunteer program in attaining “Service Enterprise” certification, incorporating volunteer participation and engagement as a core strategic function to accomplish the Pacific Symphony’s mission. Responsibilities include identifying work throughout the organization that can be accomplished by volunteers and promoting their services. In addition to supporting goal achievement and the accomplishment of specific tasks, ambassadorship by volunteers and nurturing of greater connection to the organization is a key purpose.
Scope of Responsibility:
Develops a strategy and infrastructure for mission-driven volunteer engagement, with the goal of achieving “Service Enterprise” certification.
Cultivates and demonstrates community interest and executive commitment to volunteer engagement.
Identifies and requests allocation of sufficient resources (i.e., time, funds, people, and tools) to support the volunteer program and engagement.
Tracks the activity, outputs, and outcomes of volunteer contributions, and monitors the quality of the volunteer experience.
Trains volunteers and staff on their respective roles.
Matches and places volunteers in appropriate positions, clarifies their roles, provides orientation, and supports them throughout their service tenure.
Cultivates a mutually beneficial relationship with the community to increase engagement and reach, with an initial focus on engaging Asian-American populations.
Skills & Experience Required:
Three (3) or more years of experience relevant to leading volunteers and developing volunteer programs.
Experience implementing volunteer projects and plans.
Understanding of recruitment processes, and talent in motivating others to join and participate.
Desire to work in complex, multi-disciplinary environment.
Capacity to be self-directed while working as a member of a larger team.
Excellent verbal and written communication skills.
Supervisory skills, with a talent for empowering responsible and self-motivated volunteers.
Familiarity with administrative and database tracking systems.
Experience working in an arts organization preferred.
Knowledge of classical music is desirable but not required.
Fluency or familiarity with Mandarin (or Cantonese) a plus.
Inter-personal communication and conflict management skills.
Detail oriented and able to multi-task.
College level, professional and/or vocational education required.
Direct all correspondence, emails, and telephone calls to OneOC. Any resumes sent, or telephone calls made to Pacific Symphony will be redirected to OneOC.
OneOC is proud to partner with Orange County’s Pacific Symphony in the recruitment of the Director of Volunteer Services.
Pacific Symphony is an equal opportunity employer.
Pacific Symphony, led by Music Director Carl St.Clair for the last 30 years, has been the resident orchestra of the Renée and Henry Segerstrom Concert Hall for over a decade. Currently in its 40th season, the Symphony is the largest orchestra formed in the United States in the last 50 years; and it’s recognized as an outstanding ensemble with a growing presence on both the national and international scene, as well as in its own community of Orange County. In April 2018, Pacific Symphony made its debut at Carnegie Hall as one of two orchestras invited to perform during a yearlong celebration of composer Philip Glass’ 80th birthday, and the following month the orchestra toured China. The orchestra made its national PBS debut in June 2018 on Great Performances with Peter Boyer’s “Ellis Island: The Dream of America,” conducted by St.Clair. Presenting more than 100 concerts and events a year and a rich array of education and community engagement programs, the Symphony reaches more than 200,000 residents—from school children to senior citizens.
MISSION, VISION, & VALUES
Pacific Symphony inspires, engages and serves Orange County and the region through exceptional music performances, and education and community programming.
Pacific Symphony leads a renaissance in the appreciation, accessibility and impact of classical music in Orange County and the region, through creativity, responsiveness and innovation.
Excellence: Pacific Symphony strives for the highest quality in performance, community service and organization.
Passion: Pacific Symphony brings determination, great energy and vitality to its work and projects a sense of pride.
Education: Pacific Symphony seeks to ensure greater understanding and appreciation of music by all ages.
Engagement: Pacific Symphony listens to and believes in involving the community, its artists, and volunteers in shaping the future of music and ensuring its impact on the broader community.
Innovation: Pacific Symphony embraces and anticipates change, experiments with new practices, and shapes the future of classical music.
Financial Responsibility: Pacific Symphony generates and stewards programs and resources which meets the needs of present and future generations.
Additional Salary Information: Excellent health benefits package including 401K, paid holidays, paid vacation and paid sick.
About Pacific Symphony
Founded in 1978, Pacific Symphony enriches the human spirit through superior performances of classical and symphonic music. It is a highly dynamic and innovative organization, led artistically by Music Director Carl St.Clair and operationally by President John Forsyte. It presents more than 100 concerts annually and serves close to 300,000 community members each year. The Pacific Symphony is nationally and internationally recognized for performance excellence, strong community engagement through education and other programming, and the commissioning of new works by contemporary composers. Pacific Symphony twice received prestigious ASCAP Awards for Adventuresome Programming, and it was showcased in the League of American Orchestras' nationally released publication, Fearless Journeys: Innovation in Five American Orchestras. Pacific Symphony's Class Act elementary school enrichment program has been honored by the National Endowment for the Arts and the League of American Orchestras for its exemplary orchestra education. Accomplishments in 2017-18 included a sold-out concert at Carnegie Hall, Orchestra Tour to China and the national airing of our Ellis Island: The Dream of Ameri...ca Concert on PBS Great Performances.
Resident for much of the year at the renowned Renée and Henry Segerstrom Concert Hall, the Symphony also presents a summer outdoor series at Costa Mesa’s Pacific Amphitheater. In the 2018-19 season, Music Director Carl St.Clair will be celebrating his 29th Anniversary with the Pacific Symphony, while Principal Pops Conductor Richard Kaufman is celebrating his 27th season leading the Pops series, which stars some of the world's leading entertainers.
For 27 consecutive years Pacific Symphony has balanced its budget and has no accumulated debt. It employs an administrative staff of approximately sixty, including fourteen development professionals.
Pacific Symphony is located in Orange County, California's second most populous county boasting a rich arts tradition strongly supported by an engaged public. Known around the world as "The OC," Orange County envelops the visitor in the ultimate Southern California lifestyle…casual sophistication, pristine beaches, legendary theme parks, and endless options for fun in the sun or cultural exploration. The OC is known for its ideal year-round climate with an average daily temperature of 70 degrees. With sun-soaked days and star-filled nights, OC visitors and residents are immersed in the real California dream.
Just minutes from The OC's 42 miles of beaches, there are magical adventures and adrenaline pumping rides at the original Disneyland Resort, and the always-thrilling Knott’s Berry Farm. OC Parks offers sprawling wilderness and nature parks, perfect for recreation of the sun-soaked variety, with miles of trails and coastal preserves to explore.
The level of arts and entertainment found in The OC is equally unmatched. For sports fans, Anaheim offers professional baseball, hockey, and indoor soccer, with something for everyone all year round. Costa Mesa is home to fabulous performing arts venues featuring Broadway musicals, international operas, new theatrical plays, and innovative dance productions. Laguna Beach houses an abundance of thriving art galleries and The OC's most famous summer and winter art festivals.
Newsweek Magazine’s 2013 list of America’s top high schools included 22 Orange County public high schools ranked in the California top 100, tied for first in the state. Orange County is also home to several nationally recognized private high schools. The OC’s strong university system – including the University of California Irvine, and Chapman University – has helped contribute to the fact that 37% of its residents over the age of 25 have a bachelor’s degree or higher, ranking it as one of the top five regions in the nation for college educated residents. In addition, Orange County’s economic strength is reflected in its low unemployment rate, which consistently runs lower than that of the statewide average.
Source: www.visittheoc.com, www.location